| Sign Up / Registration |
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| Q. |
Why should I join TheFitnessPersonals.com? |
| A: |
So you can meet someone who has similar interests and
shares similar passions as you! TheFitnessPersonals.com
is one of the best places for active singles to meet other
active singles. |
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| Q. |
How do I register? |
| A: |
Simply click on "REGISTER" and follow the steps
- it's that simple. |
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| Q. |
Is registering / posting my profile really FREE?
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| A: |
YES! - It is FREE to post your profile and then browse
other members profiles. You can even initiate contact for
FREE too! |
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| Q. |
Is registering / posting my profile really FREE?
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| A: |
YES! - One of the ultimate aims of The Fitness Personals
is to be able to bring together people who live active lifestyles
from all corners of the globe. So if you are from another
country then we encourage you to sign up today! It's FREE!
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| Membership and
Billing information: |
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| Q. |
How much does premium membership cost? |
| A: |
Premium membership rates are listed below.
- 12 months comes to $12.95/month. Billed in one payment
of $155.95.
Get almost 6 months of unlimited access for FREE!
- 6 months comes to $14.95/month Billed in one payment
of $89.95.
Get almost 3 months of unlimited access for FREE!
- 3 months for $18.95/month Billed in one payment of $56.95.
Get almost 1 month of unlimited FREE!
- 1 month for $24.95/month
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| Q. |
What Types of payment do you accept? |
| A: |
Your security is important to us that is why we process
all payments through Pay Pal since that is one of the safest
and most secure forms of payment processing on the Internet.
Through Pay Pal we accept: American Express, VIsa, Master
Card and Discover Card. |
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| Q. |
What happens when if cancel my membership? |
| A: |
When you click on cancel and cancel your membership all
your information is removed from our system. There is no
reactivation option - if you want to put your profile online
again, then you will have to reregister from the beginning
- so before you cancel make sure you really want to cancel
first. |
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| Q. |
What is the membership cancellation policy? |
| A: |
All charges are final. There are no prorated refunds so
we recommend that you see your subscription out to the end.
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| Contacting Us: |
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| Q. |
How do I contact customer service? |
| A: |
3 easy ways to reach customer service:
- Contact Form: click
here
- E-mail: customerservice@thefitnesspersonals.com
- Phone: (321) 396-5244
Feel free to contact customer service anytime. |
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| Log-in, Operation,
and Navigation: |
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| Q. |
Why isn`t my username and password working? |
| A: |
To log in you must have 'cookies' enabled in your web
browser.
If you enter the wrong username and password too many times,
the system will not allow you to try anymore - this is done
as a security measure. If this does happen to you, please
wait 1.5 - 2 hours before trying to log in again. |
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| Q. |
How do I contact other members? |
| A: |
There are several ways. You can run a search and show
interest in someone, send them a message and after you become
a member you can even instant message them. The more you
use our service the more you will figure out and the more
enjoyable your experience should become! |
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| Q. |
How do I know who has seen me? |
| A: |
When you log in simply click on "Viewed You"
and that will show you who has seen your profile. |
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| Profile Questions: |
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| Q. |
Why wasn't my profile approved? |
| A: |
Your profile may fail approval if we find it not to be
within what The Fitness Personals promises. If you include
any sort of private or alternative contact information about
yourself, we may delete or not approve your profile. We
will not approve profiles that contain vulgar or offensive
language. If you require more info please contact customer
service at: customerservice@thefitnesspersonals.com |
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| Q. |
Why was my profile deleted? |
| A: |
In such cases where you ignore multiple profile approval
failures or our attempts to edit out information that is
not allowed, we may be forced to delete your profile or
set it as `not approved` and not allow any further editing.
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| General: |
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| Q. |
I'm looking for an activity partner,
not just online dating, is your service for me? |
| A: |
Yes! On TheFitnessPersonals.com you can meet other active
singles for just about anything under the sun whether that
be activity, dating, romance love and more. To get started
register now! click
here |
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| Q. |
I have a question that hasn't been covered, what
should I do? |
| A: |
Contact customer service.
3 easy ways to reach customer service:
- Contact Form: click
here
- E-mail: customerservice@thefitnesspersonals.com
- Phone: (321) 396-5244
Feel free to contact customer service anytime. |
